The Ten Myths about Insurance People Believe
As a young man fresh out of college, I didn’t see myself working in insurance, let alone as an insurance agent. It’s not because I thought it was beneath me, I simply wasn’t informed about the industry. In hindsight it’s easy to understand why I was so ill-informed, there isn’t much education about insurance in our intermediate or higher education system. How insurance works just isn’t part of our academic experience.
When you factor in that insurance isn’t the sexiest topic, there is little chance that I was going to pick it up as self-study. If I wasn’t going to do it, then how can I expect the average person to be up to speed on the latest insurance products, terms, or regulatory turns?
I guess you’ll still have to rely on your agent to keep you from buying that nonstandard auto insurance policy. 🙂
That’s why there are myths about insurance
If insurance isn’t going to be part of our intermediate education, should we be surprised that there are popular myths about insurance? In fact, Insure.com conducted a survey to identify the myths people believe, and no surprise, there are some doozies.
What was also fun to note … and as a fella, I hate to admit it … the ladies win a gain. Men were found to be far more gullible when it came to understanding their insurance products.
According to Insure.com, they surveyed 2,000 adults, half women, and half men, from all regions of the country, asking them whether 10 insurance-related statements were true or false. All the statements were false.
In reviewing the questions, they are pretty simple, so it’s easy to believe that if those surveyed were asked more complex questions, the extent of the belief in fallacy would be much higher.
So, without any further ado, here are the top 10 insurance myths people believe are true:
Myth 1: My home insurance coverage is based on the real estate market value of my home
Survey results: 52% of consumers actually believe this myth is true (45% of women and 55% of men).
Reality: When selling a home insurance policy it’s not uncommon for the insured to feel uncomfortable when the replacement cost estimates for the dwelling coverage are less than the market value. The replacement cost isn’t considering the value of the land, the market value of the school districts, low crime rates, or your view. Replacement cost is simply the value of the raw materials, the labor, and the time to get the home repaired and back to the pre-loss condition. This can be much different than the market value of the home.
Myth 2: Red cars cost more to insured
Survey results: 46% think this is true (52% of women and 48% of men)
Reality: Car color doesn’t factor into your auto insurance rates. When determining the premium for car insurance, companies use what is called a symbol. To develop the symbols, insurance companies use advanced statistical methods to determine the relative loss difference of vehicles based on characteristics, like make, model, horsepower, and curb weight. Most of the characteristics can be derived from the 16-digit vehicle identification number. Needless to say, the color of the vehicle is not one of the things you can determine a vehicle identification number.
Myth 3: If I cause a big loss, my insurance company will cancel me immediately
Survey results: 44% think this is true (50% of women and 50% of men)
Reality: In some lines of business a single, sizable loss, may cause a non-renew of a policy. However, most regulations do not allow for an insurance company to take this action mid-term. Therefore, a policy typically cannot be canceled mid-term for a server loss. In auto insurance, insurance companies have the capability to increase rates based on accident history, so even for his line of business, where insurance companies handle many losses, most insurance companies won’t non-renew a policy for a large loss. They’ll just increase rates.
Myth 4: Small cars are the cheapest to insure
Survey results: 40% think this is true (42% of women and 58% of men)
Reality: Once again, the premium adjustment for a vehicle depends on its relationship to its historic claims costs. Much like the answer provide for Myth 2 above, if a vehicle has low overall loss costs the rate changed for that vehicle is lower. The size of the vehicle can actually play against its costs, in that the horsepower to curb-weight ratio may predict higher loss cost for liability coverages, on the other hand, smaller cars are correlated with compact, low-cost vehicles, which may result in a less expensive cost to repair and lower collision rates. The reality is that each insurance company will evaluate the historic costs for all knowable vehicle characteristics and develop rates based on the experience. This may mean some smaller cars get better rates, and it may mean some get increased rates (and even high-performance surcharges).
Myth 5: The Affordable Care Act allows health insurance companies to base rates on medical conditions
Survey results: 36% think this is true (42% of women and 58% of men)
Reality: Our agency doesn’t work in health insurance, so admittedly we are less expert in this area of insurance, but the one thing we understand and agree with the survey clarifications is, The Affordable Care Act actually does the exact opposite. It prohibits insurance companies from basing rates on pre-existing conditions. This was one of the central benefits of The Affordable Care Act, and one of the weaknesses of the former health insurance system, that prior to The Affordable Care Act, insurance carriers could use pre-existing conditions in underwriting, leaving many sick citizens without proper health insurance.
Myth 6: Comprehensive auto insurance coverage covers everything
Survey results: 32% think this is true (41% of women and 59% of men)
Reality: Your auto insurance coverage is broken down into several different coverages, each designed to handle different perils or hazards. Because of its name, it’s easy to see now that non-insurance folks would think it comprehensive coverage is for everything, but this is a myth, much like the concept of “full coverage.” The comprehensive coverage on your purchase with our auto insurance policy is optional, so you have to request it, and it is only designed to cover specific perils (eg. car theft, storm damage, animal collisions, and vandalism). A basic way to think of this is that it’s for things that aren’t collisions, and frequently insurance companies will call this coverage “Other than Collision” to improve understanding. It’s important to read your policy to know the proper set of perils that are covered by your comprehensive coverage.
Myth 7: Thieves prefer to steal new cars
Survey results: 29% think this is true (42% of women and 58% of men)
Reality: According to the survey, it was concluded that thieves prefer to steal older cars. This may be true given recent developments in newer cars (eg. ignition key chips and tracking devices), which make stealing a newer car more difficult. In reality, according to the FBI, vehicle theft has been down over the last two decades.
Myth 8: If my friend borrows my car and crashes it, their insurance will pay for the damages
Survey results: 25% think this is true (48% of women and 52% of men)
Reality: It’s nice to see that only 25% of those surveyed believed this to be true. The reality is that your auto insurance is the only insurance that will pay for damage to your vehicle (assuming there isn’t a 3rd party who is liable for the damage). A basic way to think about your auto insurance coverage is that it “follows the car.” It is true, that the liability coverage you purchase for your auto insurance coverage, may follow you to a car you borrow, but it only does so as a secondary coverage, meaning the insurance for the vehicle you borrowed would have to pay their liability limit first, and those limits would have to be less than your limits before your auto insurance would kick-in.
Myth 9: The Affordable Care Act requires me to take my employer’s health plan
Survey results: 19% think this is true (41% of women and 59% of men)
Reality: Once again, we are not experts in health insurance, but it is our understanding, and the findings of the survey, that The Affordable Care Act does require most of us to purchase health insurance coverage, it doesn’t dictate where that coverage is purchased.
Myth 10: Out-of-state traffic violations won’t follow me to my home state
Survey results: 13% think this is true (34% of women and 66% of men)
Reality: This is definitely not true. Many years ago the various Departments of Motor Vehicles began to share data for the purposes of accurately reflecting violation histories. In fact, when I was younger I got a ticket in North Carolina and discovered the hard way that California and North Carolina were both early participants in national motor vehicle reporting.
The bottom line
It’s easy to understand why many don’t have a firm understanding of their insurance, it’s actually pretty complicated. The typical auto insurance policy is approximately 24 pages in length, and despite the efforts of regulators to make the reading less sophisticated, it’s difficult when you’re dealing with complex indemnification.
It’s important to ask a lot of questions of your insurance agent or insurance carrier prior to purchasing your policy, or prior to undertaking an activity that may seem outside normal. It’s best to be safe than sorry.
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