Report a Claim
Having an insurance claim can be very stressful, that’s why we’re here to help. Give us a call at (877) 334-7646 if you need assistance understanding the claims process. Frankly, calling the company directly is much better. We’ve provided a list of insurance claims contacts and online options to assist.
Before you call you will need to be prepared to provide the claims new loss intake adjuster with some necessary information.
What to expect when you file a claim:
Please get the following information and have it available when you make the call (not all apply all the time):
- Your Policy Number
- Policy Report or Report Number (if provided)
- Contact Information of Witnesses
- Address or location of the accident
- Insurance Information for the other party
- Home inventory (if home loss)
- Photos or video if you have it
Please do your best to control the costs associated with your insurance claim. Do not put yourself in harm’s way, however, only do so if it does not put you in any danger.
The types of things that can be extremely helpful are as follows:
- Move your vehicle from any storage if it can be done safely.
- If it’s a property loss and there are minor repairs you can do to protect against further damage, please do so. Keep your receipts for reimbursement.
Your claims adjuster is here to help, they will assist you through the entire claims process. You will need to make yourself available during their investigation so that your interests are represented properly and they can properly determine how payment is to be made. Working well with your adjuster will also assist you in getting covered losses handled more efficiently.
Claims Contact Information
Personal Insurance
Access 24/7 claims service by phone or online.
Personal & Commercial
Access 24/7 claims service by phone or online.
Have and open claim? You can track claim online..
Personal Insurance
Access 24/7 claims service by phone or online.
Log in to file a claim Register for Account
If you haven’t registered for an online account, you can still file a claim online.
Business Insurance
Access 24/7 claims service by phone or online.
Personal & Business Insurance
Access 24/7 claims service by phone or online.
Business Insurance
Business insurance claims can be filed 24/7 by phone.
Large or mid-sized businesses can also file claims online.
Personal & Business
Access 24/7 claims service by phone or online.
Log in to file a claim Register for My Account
If you haven’t registered for My Account, you can still file a claim online.
Personal & Business
Access 24/7 claims service by phone.
If required to provide photos or document, they can be provided online:
Business Insurance
Personal & Business
1-800-508-5833
Available 7 AM to 8PM PST Daily
Phone in claims 24/7 by calling
800-334-0090
1-800-508-5833
Available 24-hours per day
Access 24/7 claims service by calling
1-800-854-6011