Do You Really Love Your Insurance Company?

For those of us lucky enough to find that special someone, a partner who will stick by our side through thick and thin, who will take care of us when we aren’t well. You know,  someone we can brag about to our friends. That’s something special. It’s something that makes you feel secure, satisfied, and in love. Have you found that special someone? You know what we’re talking about, an insurance company that just knocks you off your feet. Do you love your insurance company?

Well, if you don’t you should. Your insurance company should make you feel like you’re the most important person, and not just when you have a claim or need service.

If you selected the right insurance company, they should make you feel special. From the way they provide auto insurance, to homeowners and life insurance, they should always put your first. However, just like your romantic relationships, there is nothing worse than finding out later that they aren’t what they said they were.

If you’re going to love your insurance company, it may boil down to how you met.

Here are six ways to tell if you met the right way:

1 | How did you meet?

You didn’t hook up on a sleazy online auto insurance website, did you? If you did, that’s a bad sign. You might not be with the right auto insurance company. When you meet online sometimes things aren’t as attractive as they appear. There could be something missing, and you just couldn’t see it without the help of a friend. It’s much better if you get a referral from a friend, or had some time to talk with them first. It’s best to get to know someone a bit before you jump into a relationship.

Some of the best insurance companies, like Travelers, The Hartford, Safeco, MetLife Auto & Home, and NatGen Premier, don’t advertise a lot, so you need to talk with your local independent insurance agent to get a formal introduction. A positive, and personal reference, is a good way to start a healthy customer-to-insurance company relationship. Give your independent agent a call, they work with several insurance companies and have more options than a captive insurance agent, or when buying insurance online.

2 | Did they tell you what you wanted to hear?

Sometimes we’re told what we want to hear, and it all seems pretty good when we’re being romanced. But if your insurance company wasn’t asking you to be honest, they were likely not honest with you either.

It’s best if both of you are straight with each other. Sure, it might sound good to embellish, but in the end, you get what you pay for.

3 | Did they do all the talking?

If the conversation is too one-sided, and your partner is not asking enough about YOU, then there might be an issue. The only way to know if there is a good match is the ask the right questions. If your insurance company isn’t getting the details about your unique financial situation, then they likely aren’t getting you the right level of protection. Maybe they’re just in it for themselves? This is a sign you won’t love your insurance company.

4 | How did they treat you when it was all done?

If you drive claim-free for years, do they reward you? Do they reward you for being a long-term customer? If they don’t treat you well when you deserve it, then they might not deserve you.

5 | How do they treat you when you need them most?

When you have an insurance claim, this is where your insurance company needs to do its best to make you feel good. If they aren’t going the extra mile for you when you have a claim, then this is a relationship that needs to end quickly. Heck, this is the only real responsibility they have in the relationship right – no one’s asking them to take out the garbage.

You want to be with an insurance company that has a long history of good service and claims handling, financial security, and strength, and it’s better to have an insurance agent who is directly responsible to you. If the insurance company has you call into a large call center there is no way for you to develop a relationship with the company, providing that your interests are properly understood.

6 | Been in the relationship too long, maybe you need to spice things up?

When you’ve been with your auto insurance company for a long time, you might think you need a change. That’s because the auto insurance company isn’t making sure they have kept up with the changes in your life. Do they really know you? And when you do bring up change, are they more than willing to work with you to find the best option? Well, some can’t because they don’t offer choices…but if they do you might have found a keeper.

YOU’VE GOT OUR NUMBER…CALL ME…MAYBE?

Not sure if you love your current insurance company, contact us and maybe we can help. Think of us as an insurance company matchmaker. If you want to take the relationship slowly, you can always start a quote online, then talk with an agent.  Regardless of how you get your quote, we promise to be a devoted, caring, and loyal insurance agency.